Safety & Security

Your safety is our top priority. Learn about our comprehensive safety measures.

Safety Features

Verified Hosts

All hosts undergo identity verification and background checks before listing properties.

Secure Payments

All transactions are processed through encrypted, PCI-compliant payment systems.

Property Verification

Our team verifies property details and photos to ensure accuracy and authenticity.

24/7 Support

Round-the-clock emergency support available for urgent safety concerns.

Safety Guidelines

For Guests

  • Verify property details and host information before booking
  • Read reviews from previous guests
  • Communicate through our platform messaging system
  • Report any safety concerns immediately
  • Keep emergency contact information handy
  • Trust your instincts and prioritize your safety

For Hosts

  • Verify guest identity before check-in
  • Provide accurate property descriptions and photos
  • Maintain safety equipment (smoke detectors, first aid)
  • Share emergency procedures with guests
  • Report suspicious activity to our team
  • Keep property insurance up to date

Emergency Procedures

In case of emergency, follow these steps:

  1. 1
    Ensure immediate safety - call local emergency services if needed
  2. 2
    Contact PLP emergency support: +1 (555) 911-HELP
  3. 3
    Document the incident with photos if safe to do so
  4. 4
    Cooperate with local authorities and PLP investigation
  5. 5
    Follow up with our safety team for resolution

Report Safety Concerns

Help us maintain a safe community by reporting any safety issues or concerns.